Frequently Asked Questions
Quick answers to the questions we hear most.
How do I place an order?
Browse the kitchens near you, add the dishes you want to your cart, choose delivery or pickup, and check out. You'll get a confirmation once your order is placed.
What are your delivery areas and times?
Delivery availability and times depend on the kitchen you order from and your location. The available options are shown at checkout.
What payment methods do you accept?
We accept the payment methods shown at checkout. Card payments are handled securely by our payment provider — we never store your full card details.
Can I change or cancel my order?
If your order hasn't been prepared yet, contact us as soon as possible and we'll do our best to help. Once a kitchen has started cooking, changes may not be possible.
How do refunds work?
If something goes wrong with your order, please reach out. Refund eligibility and timelines are covered in our Refund Policy.
Didn't find your answer?
Check our Help Center or email us at support@daddyskitchenuk.com.